Phenomenal prices for all pet food needs and phenomenal service. Staff always willing to help and order things in if they don't have it. Wouldn't go any place other than this place. Thank you!!
This is a 1st class pet store that is owned by people who not only really care about animals, but are 1st class people. They are always willing to help and recommend what is best for your pets, not necessarily the most expensive solution. We have 2 Boxers and we spend a lot of money on their food and well being. We drive 25 minutes to the Brewster store and do not think twice about going some place closer.
The family and employee's are great ...if they don't have something in they will order it right away. They carry the best quality outside bird food and inside birds ...and now there getting us Island Treat Bird Food it"s made fresh a family business. They make a Garden mix or a Fresh Fruit/Nut mix, yogurt treats and fresh made honey nuts. Package in double bags for freshness! JBW
Great Store. Great prices. Great selection. Great customer service. Keep up the good work!!!
Staff is unpleasant. Bought an item to store dog food, discovered it was too big, brought it back the next day WITHOUT being used. This was a purchase for almost $40. They wouldn't refund our credit card after a less than 24 hour purchase. They gave a gift certificate back, and even when told that we don't appreciate a refund of a gift certificate because it's forcing the way a person spends his/her money, the person made a comment that since we spend about $200 in the store per month, we shouldn't care. This is POOR customer service in a community where news travels fast. You want business, be respectful. Refund money when a person makes a return. You don't care about losing business? Fine. We don't care about telling people how you treat your customers. We were never informed of this store policy dictating a gift certificate for a return, and after that certificate is used, we will NEVER SHOP AT YOUR STORE AGAIN and we will NEVER have anything nice to say because it's not the first time a person has been nasty at that store. They got their money from our credit card and held onto it. They took OUR money and didn't give it back when we made a return. Unreal...bet the owner wouldn't like someone taking money out of his/her pocket and having someone dictate whether he/she could have it back after returning an unused item. You got your item back, where's my money? I'm forced to shop at a place that I have zero respect for and want to give no further business to - SHOP SOMEWHERE ELSE WITH PEOPLE WHO VALUE YOUR BUSINESS - THIS STORE COULD CARE LESS ABOUT RESPECT, CUSTOMER SERVICE, AND GIVING YOUR MONEY BACK TO YOU! The staff has been repeatedly nasty, and we shopped there because it was convenient, but I have ZERO problems with taking my business to a place that gives a refund when one is due with a staff that can be pleasant to customers and value their business. I hope other customers come to discover what so many of us have witnessed regarding your treatment of people in this community.
Feed Barn is a US Store based in Brewster, New York. Feed Barn is located at 1515 NY-22, Brewster, NY 10509, USA.
Please contact with Feed Barn using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Feed Barn opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.